ACCESSIBLE CUSTOMER SERVICE
...when completed
When you have completed the AODA online modules, please email the following information to accessibility@ocad.ca. By sending an email, you are agreeing that you have completed and understood the AODA Customer Service Standards content.
Name:
Department/Faculty:
Completion Date:
Accessible Customer Service (Interactive Version)
Overiew - Accessible Customer Service
Module 1 - Understanding the AODA and the Accessibility Standards for Customer Service
Module 2 - Communicating with Customers with Disabilities
Module 3 - Serving Customers with Disabilities
Accessible Customer Service (Accessible Version)
Module 1 — Understanding the AODA and the Accessibility Standards for Customer Service